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Is there any other way to reset without deleting App again?
teasir
Posts: 4,567 Level 4
Best Answer
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Hello @teasir
Your map looks a bit empty but it looks like it's connected to the servers since it displays updated diorama in the background and Social Hub, unless you see error messages somewhere.
Did you try to play levels (even old ones)? Sometimes it's what helps with reloading events widgets after you reinstall the app or simply clear cache.
If nothing appears then I'd say this is on the game side and you might need to be patient until the events become available again. It can happen since it's Soda Studio who oversees features (un)availability 😅
You can always try to contact King Player Support directly from your Soda app and ask them for more infos:
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How to contact Player Support: open soda app - visit settings- click "?" Icon- select any topic and subtopic [for example: visit "my game progress"- "how do I save progress"]- scroll down the page and click "contact us". Fill in the form and send.
Answers
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I don't think there is a way to make the game work without trying to Uninstall then reinstall. Your progress should save if you are connected with your King account and all you would have to do is log back in. I have no other help because it seems like you tried quite a bit. My apologies and I hope you get it to work. Good luck.
-
Hello @teasir
Your map looks a bit empty but it looks like it's connected to the servers since it displays updated diorama in the background and Social Hub, unless you see error messages somewhere.
Did you try to play levels (even old ones)? Sometimes it's what helps with reloading events widgets after you reinstall the app or simply clear cache.
If nothing appears then I'd say this is on the game side and you might need to be patient until the events become available again. It can happen since it's Soda Studio who oversees features (un)availability 😅
You can always try to contact King Player Support directly from your Soda app and ask them for more infos:
---
How to contact Player Support: open soda app - visit settings- click "?" Icon- select any topic and subtopic [for example: visit "my game progress"- "how do I save progress"]- scroll down the page and click "contact us". Fill in the form and send.
