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I am unable to make an in-game purchase. It keeps saying Bubblegum troll causing an issue. Is there a problem?
Hello @slkysol welcome to Soda Community
I’m sorry to hear you have a problem.
As far as I know there is currently no problem with the store. Today there was an issue that it was not possible to make purchases and play on Facebook, but this has been solved.
Let’s try troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data.
If that doesn’t work you can try this: Force close all your apps, turn off all WiFi connections, turn off mobile data, etc. that there is no internet connection. Then try to open the game; the application will tell you that there is no connection. So turn on your internet connection, either data or wifi, but with the game open. See if you can log in.
Also ensure your internet service provider is not experiencing any known issues.
Hope this helps
stuck on level 2860 been playing for days and getting nowhere, any advise tips please?
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Stuck on 18418. Middle bear will not advance to upper playing field. This a glitch or am I doing something wrong?
no cake today?
Ik kan geen taart bakken. Krijg melding: kom later terug. Duurt al 4 dagen. Wat kan ik doen???
ik zit echt al super lang vast op dit level.. iemand tips?
I am not getting the am Ads anymore...and the rewiev Ad anymore and the extra moves and the jelly
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
