Screen freezes

Hi @Tam57 and welcome to our adorable Community 😊 Can you please explain to me what is happening? Is it loading when you start the or it freezes when you are playing it? Please try these troubleshooting steps and see if it helps.

https://community.king.com/en/candy-crush-soda-saga/discussion/244220/game-keeps-freezing-or-crashing-what-should-i-do

Have a great day 🤗