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@Pitty_Kitty can you check please
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How long will it take
Thanks
No, as I said in my previous comment I can only ask community manager for news on Monday.
On Saturday and Sunday no community manager is online to provide game news. I'm sorry, we can only wait
Any news yet
I don't know, sorry. If they're not able to solve this this weekend we can only ask community manager on Monday whe she'll be back on office 😔
@Pitty_Kitty how long will it take
Hi Courtney1990, I'm so sorry this is taking sometime for us to resolve. We're still looking into it, and will let you know once we have a solution!
@Pitty_Kitty the quest button has not come back when will it be fixed
Thank you
Hello @Courtney1990
I have news, there's an issue that is affecting a small group of players who do not see Season Pass, but see only the background (diorama)
a fix should be rolled out on Friday
Ok
What is the latest version of Soda app installed in your device?
@Pitty_Kitty the quest logo has not came up again
I am on Samsung
It ok but the I don't have the quests bit
ok @Courtney1990 did the background picture change at least?
did you try to log out from your game account, clear cache*, restart device, log in and play any level?
*If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
Not worked
did you try restarting the app 3-4 times and play and win any old level?
I had some trouble loading all the event widgets so I also switched from wifi to cellular data and switched back to wifi
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