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Since playing Wonder ball rewards after each level it freezes and I have to exit & reload every time
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Hello
The weekly race Β window gets stuck - I have to close the game and re-open it... What's happening?
Thank you,
katmirkabot
Same issue here
This is still ongoing since I last reported. Getting to the point of just uninstalling the game altogether. Having to close out the game every time I get to that challenge screen and start the game up again every time is so annoying. Your developer needs to get rid of this and work on something different that will actually let us gamers play the game. I am on level 3015, maybe not as high as some but I play every morning....well here lately I play one or two rounds of opening and closing the game, getting pretty tired of waiting for developers to fix.
Any update on the fix?
Actually, I haven't encountered that screen. So, it hasn't been freezing up and not allowing me to close it.
thanks @Nanna70 !
Is the freezing issue gone @candycrazycat ? Is the weekly contest screen able to close once you click on "X" button?
thanks
Thank you for fixing the problem!
Hi, Nanna70 here.
ID number 13316115125
Thankyou
Hello @Nanna70 and @Enelra5691
Would you kindly share your game ID number with us to help Soda develepers solve this issue?
This way they can look into your games and see what's going on
Click HERE for instructions on how to find your game ID number
thanks!
Welcome to Soda Community @Enelra5691
I am sorry you have this experience π’ We had more reports from Windows players and the Studio is working on a fix. So far we donβt have an update yet.
When you guys updated the game, it now freezes on this screen:
I have to close the game and start over. I've even unistalled and reinstalled the program. This works fine on my tablet, but not my PC. I'm running Windows 10
Hi Nanna70,
I'm sorry to hear that you're experiencing freezing issues in Soda. Could you explain a bit more when this issue happens?
Please also make sure that your game is up to date to the latest version. If it still does not work, please send us your player ID (here's instructions on how to find it) and we can investigate further.
Good luck with the weekly contest! π€
Hello @Nanna70 and welcome to Soda community!
Soda developers are aware of this issue and are working on a solution π
It is freezing when you pass a level at the new weekly contest since the prizes changed to wonderballs.Please help π«
Thankyou.
Hi everyone,
I'm sorry you're having trouble closing the Weekly Challenge pop-up. We're working to fix this as soon as possible. In the meantime, as you have already done, try force closing the game or updating it. We have reported this to the developers on our team who are looking into fixing this but if you need further assistance, please contact our customer support team.
Thank you for your understanding.
My Game ID is 4702512970
Hello @candycrazycat @Janice54
thanks for sharing the pictures π I'll forwading this issue to community manager, would you share your game ID numbers, please?
HERE's how to find it on Soda app
to check for Soda app updates, launch Microsoft Store, click on library and then "get updates"
I am having the same issues. Been playing this game for years but I will be damned if I have to close out the game everytime those screen come up in order to play 'one more round'. I have Windows 10 on my tablet and have never had any issues playing before. I will definitely delete this game if I cannot enjoy playing it. Why not allow us to close this page so we can keep playing...put the game back the way it was please.
