Candy Crush Soda Saga

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Progress not synching

Progress on candy crush is stuck on 1465 but I'm playing and passed all levels up to 1579. Why won't it catch up. I have tried uninstall of candy crush and Facebook

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Xarly

Hi @l_emslander ,

In the main questions around Soda, you can find this article HERE that speaks about it and gives you the tips to solve it.

Cheers!
Xarly

l_emslander

I have the same problem! What can I do, I tried connecting my facebook account, I switched my phone off and on and reinstalled the app...

Lady_Choo

I know it was escalated again, but I will see if they can prompt them too

Jane_Pike

Thanks yes that's it exactly. I'll wait and hope it gets sorted.

Lady_Choo

Hi Jane, thank you for posting on King care.

Do you mean Candy soda? There is a known issue where its loading you in at the wrong level and players are having to scroll through the map to get to their current level. The studio are investigating

Accepted answers

All comments

Lady_Choo

Hi Jane, thank you for posting on King care.

Do you mean Candy soda? There is a known issue where its loading you in at the wrong level and players are having to scroll through the map to get to their current level. The studio are investigating

Jane_Pike

Thanks yes that's it exactly. I'll wait and hope it gets sorted.

Lady_Choo

I know it was escalated again, but I will see if they can prompt them too

l_emslander

I have the same problem! What can I do, I tried connecting my facebook account, I switched my phone off and on and reinstalled the app...

Xarly

Hi @l_emslander ,

In the main questions around Soda, you can find this article HERE that speaks about it and gives you the tips to solve it.

Cheers!
Xarly

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🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…