Candy Crush Soda Saga

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Candy Crush Soda Saga

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Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
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Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

No easter Game or Other Games

my game hasn't worked for weeks,
 i couldn't play the easter game or the game looking for erika!! 
I already uninstalled the app and restarted my phone! 
I really don't find the game interesting anymore and I've been playing it for a very long time

Please help
 thanks Nina

Accepted answers

All comments

Nina2205

Screenshot_20230405_153953_Candy Crush Soda.jpg

I did everything you said but as you can see 
nothing has changed

Yosca

Hello again @Nina2205

I heard back from CM. I am so sorry, if you haven't seen Detective Season at all, it means that unfortunately you won't be getting this Seasonal Event 😢, as also stated in the event announcement. (It's occasionally possible that you'll only get the diorama in your game, without the Season Pass even though you can see other players playing the Season Pass. Do not worry! It's not faulty - it's just that with so many players, we sometimes have to spread the fun out a bit.)

I noticed something else too. Your infinite lives is extremely much, especially since you deleted the game app. When you reinstall you have also lost your infinity lives. Could it be that you played in different time zones? If you want to get your game back to 'normal', so only 5 lives and no infinite lives you can try this:

Open the game and check how long you have to wait for your next life.
Now set the clock on your device forward by that amount of time.
(For example, if the game says “100 hours until your next life” you'll need to change the date in your phone’s calendar. For this example that's 4 days and 4 hours.
Now briefly return to the game’s map screen to allow this to register.
Then go back to your device's time setting menu and restore the time and date back to the correct setting.
Finally, turn off your device for 10 seconds, then turn it back on. It should be back to normal!

Nina2205

Thx i wait for your answer

Nina

Yosca

Ok pass it on

Nina2205

Yosca

Thank you @Nina2205 I will pass it on to the CM.

But we still need to know if you have seen Detective Season or any other season?

Like this👇

Nina2205

The latest Game i play to Christmas!!

Nina2205

Screenshot_20230405_113903_Candy Crush Soda.jpg

This ist the Game

All the Things you say me i have doing

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2597926#Comment_2597926

That is the latest version, so thatis correct. Have you ever seen Detective Season on your screen map? Or any other theme like Love Season, Battle Season etc?

Can you check your profile settings? Try to log out, clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

Then replay a level. If your map still hasn’t changed, please repeat log out (so the app isn't running in the background), restart device, log in.

Nina2205

VERSION 1.240.3

Thx

Yosca

You can check in Google Play Store, find Candy Crush Soda or check in Settings - Apps - Candy Crush Soda - scroll down and you’ll see the app version

Nina2205

Where i find the app Version?

Yosca

Thank you @Nina2205 for getting back.

Which Soda app version do you have? Did you check for game updates?

Nina2205

Screenshot_20230404_204338_Candy Crush Soda.jpg

This is not fair

Nina2205

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2597399#Comment_2597399

I play the Game at App and in the king

*Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your phone number - Our House Rules

Yosca

Welcome to Soda Community @Nina2205

Sorry to hear this. Let’s try to find out what is wrong.

Do you play via King or Facebook account?
Which platform do you use? Browser or app?
What device do you play on? Make and model ( For Android Settings- About Phone - (for example Model number SM-695F) For iPhone Settings -General -About - (for example Model number MRY42QL/A)
Which version Operating System do you have?
Which version of the Soda app do you have?
Can you show me a screenshot of your map? https://www.take-a-screenshot.org

Nina2205

My ID 1012582203 thx

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Nina2205

My ID 1012582203 thx

Yosca

Welcome to Soda Community @Nina2205

Sorry to hear this. Let’s try to find out what is wrong.

Do you play via King or Facebook account?
Which platform do you use? Browser or app?
What device do you play on? Make and model ( For Android Settings- About Phone - (for example Model number SM-695F) For iPhone Settings -General -About - (for example Model number MRY42QL/A)
Which version Operating System do you have?
Which version of the Soda app do you have?
Can you show me a screenshot of your map? https://www.take-a-screenshot.org

Nina2205

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2597399#Comment_2597399

I play the Game at App and in the king

*Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your phone number - Our House Rules

Nina2205

Screenshot_20230404_204338_Candy Crush Soda.jpg

This is not fair

Yosca

Thank you @Nina2205 for getting back.

Which Soda app version do you have? Did you check for game updates?

Nina2205

Where i find the app Version?

Yosca

You can check in Google Play Store, find Candy Crush Soda or check in Settings - Apps - Candy Crush Soda - scroll down and you’ll see the app version

Nina2205

VERSION 1.240.3

Thx

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2597926#Comment_2597926

That is the latest version, so thatis correct. Have you ever seen Detective Season on your screen map? Or any other theme like Love Season, Battle Season etc?

Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

Then replay a level. If your map still hasn’t changed, please repeat log out (so the app isn't running in the background), restart device, log in.

Nina2205

Screenshot_20230405_113903_Candy Crush Soda.jpg

This ist the Game

All the Things you say me i have doing

Nina2205

The latest Game i play to Christmas!!

Yosca

Thank you @Nina2205 I will pass it on to the CM.

But we still need to know if you have seen Detective Season or any other season?

Like this👇

Nina2205

Yosca

Ok pass it on

Nina2205

Thx i wait for your answer

Nina

Yosca

Hello again @Nina2205

Open the game and check how long you have to wait for your next life.
Now set the clock on your device forward by that amount of time.
(For example, if the game says “100 hours until your next life” you'll need to change the date in your phone’s calendar. For this example that's 4 days and 4 hours.
Now briefly return to the game’s map screen to allow this to register.
Then go back to your device's time setting menu and restore the time and date back to the correct setting.
Finally, turn off your device for 10 seconds, then turn it back on. It should be back to normal!

Nina2205

Screenshot_20230405_153953_Candy Crush Soda.jpg

I did everything you said but as you can see 
nothing has changed

Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Al re ingresar me da como que arranco con partida perdida
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Game not loading
my game will not load. It gets to a certain point and just stops. Please help.
Why does my screen freeze up when I am playing ?
why does my screen keep freezing up? It is annoying and I am ready to delete playing
İlerlemeyi androide aktarmak
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.

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Need help with the Soda? Ask your question or check for answers here.
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Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
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Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

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