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I got a message, "Store Unavailable" and my profile picture disappeared.
As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year? Please visit this link and complete the survey.
https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together
Hi Peter,
What is the device you are using and which store?
Try this for apple/facebook:
- Open the game on your Apple Device.
- Try to make a purchase.
- If you receive the error message then please close the pop-up screen.
- Select the Menu option in the bottom left hand corner and sign out of Facebook.
- Double click your home button and swipe all the open apps off the screen.
- Now turn your device off and leave it for two minutes in order to clear the cache.
- Finally, please reconnect to Facebook and then try to make a purchase again.
i cannot purchase. The reply is store unavailable. i have rebooted my phone uninstalled and installed the game. Still it says store unavailable
Hi Janine,
I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve :
https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
Sorry for the inconvenience
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
