Candy Crush Soda Saga

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Edited by CM: 🤔 Oops! Please repost in English so everyone can understand

Malc0de

*Edited by CM: 🤔 Oops! Please repost in English, so everyone can understand - Our House Rules

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Pitty_Kitty

Hello @Malc0de and welcome to Soda community!

I'm sorry to hear this happened to you. Community forum can't handle purchases issues as they contain sensitive infos of the player but you may contact King Player Support (customer service).

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form to ensure a better costumer service: "Purchases Issues or Questions" - "Accidental Purchase". Explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Player Support from the game to report Purchase issues!

If you don't play Soda on app or you have trouble contacting from the app, then contact Support from here.
It might be helpful to add your game user ID in the form so your gaming account can be easily located by support.

How to find your user ID on Soda app: here

How to find your user ID on Facebook site: here

----

Please note that we only use English in the King Community to ensure that everyone understands and can be understood. 🤗

Therefore, I'm going to close this thread. Kindly post further questions in English and we will be happy to help you. If you're not very fluent it's okay. Please translate your comments with Google translate or Bing.com

Thanks for your understanding and have a lovely day!

Malc0de

Non capisco perché corregge "ero a" in "ero un"...

Mitico!! :D

Malc0de

Ero a 528 lingotti

Malc0de

Scusate il refuso.

Ero a 528 lingotti

Accepted answers

All comments

Malc0de

Scusate il refuso.

Ero a 528 lingotti

Malc0de

Ero a 528 lingotti

Malc0de

Non capisco perché corregge "ero a" in "ero un"...

Mitico!! :D

Pitty_Kitty

Hello @Malc0de and welcome to Soda community!

I'm sorry to hear this happened to you. Community forum can't handle purchases issues as they contain sensitive infos of the player but you may contact King Player Support (customer service).

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form to ensure a better costumer service: "Purchases Issues or Questions" - "Accidental Purchase". Explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Player Support from the game to report Purchase issues!

If you don't play Soda on app or you have trouble contacting from the app, then contact Support from here.
It might be helpful to add your game user ID in the form so your gaming account can be easily located by support.

How to find your user ID on Soda app: here

How to find your user ID on Facebook site: here

----

Please note that we only use English in the King Community to ensure that everyone understands and can be understood. 🤗

Thanks for your understanding and have a lovely day!

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