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I got a new ipad and cannot login. I logged out of the old ipad and now I cannot login into the old one now. I deleted the app and reinstalled the app. I restarted the ipads also. The message I get is "wrong email and password combination."
Hello @batmom888
"contact us" should be below that
Are you able to scroll down and see it? Or change from portrait mode to landscape mode or vice versa and see it?
does this happen on both of your devices?
I followed your directions but I do not see :contact us" on the page. The only thing i see is was this article helpful.
Hello @batmom888 and welcome to Soda community
I suggest to contact King Player Support directly from Soda app and report you lost access to your King account and tried to reinstall the app but that did not help. they should be able to look into the problem and restore your credentials when they retrieve information from your device.
Check out this guide for directions step by step: 👇️
How to contact Support from the game app to report Lost progress issues!
Let me know how it goes with Player support 🙂
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The last 3 games the candy hunt is not recording my blue square. I rebooted and its still not working Thank you Linda Meyer
je n’ai plus les 5 déplacements suppl
ik zit echt al super lang vast op dit level.. iemand tips?
Ik kan geen taart bakken. Krijg melding: kom later terug. Duurt al 4 dagen. Wat kan ik doen???
Stuck on 18418. Middle bear will not advance to upper playing field. This a glitch or am I doing something wrong?
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
