Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
I got a message, "Store Unavailable" and my profile picture disappeared.
As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year? Please visit this link and complete the survey.
https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together
Hi Peter,
What is the device you are using and which store?
Try this for apple/facebook:
- Open the game on your Apple Device.
- Try to make a purchase.
- If you receive the error message then please close the pop-up screen.
- Select the Menu option in the bottom left hand corner and sign out of Facebook.
- Double click your home button and swipe all the open apps off the screen.
- Now turn your device off and leave it for two minutes in order to clear the cache.
- Finally, please reconnect to Facebook and then try to make a purchase again.
i cannot purchase. The reply is store unavailable. i have rebooted my phone uninstalled and installed the game. Still it says store unavailable
Hi Janine,
I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve :
https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
Sorry for the inconvenience
New here? Sign in or create an account to join the fun.
for the umteenth time I play bake a cake and just as we are close to finishing getting the top two prizes, progress goes away and start a new bake arrives. I can see in inbox that cake is backed and I participate in helping back, but haven’t received top prizes in last multiple times
The stars used to grow islands are full and I'm not being presented with the options for additional islands. Happened after a recent update.
I log on every morning to get daily rewards. Today it said i missed yesterday (wrong) and started me back on day one again. This has happened multiple times. please debug and fix!!
Why am I playing from the beginning again? How do I get my old account back?
Help me recover my account. i can't access my email and i forgot my password
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
