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reset the app on Windows10 because game was freezing. Now back to level
Hi Yosca, my game ID is 11670486243, thanks for your help.
I'd appreciate it if you could send me your Game ID @BillyWizz27 . so I can pass this on to the Studio.
HERE is how to find it. Thanks!
Hello again @BillyWizz27
But game is still freezing on weekly wonderballs challenge
This is an issue reported by some other Windows players and the Studio is looking into it. We don’t have an update yet 😕.
Sorry for the inconvenience.
Restarted the game several times, level progress now restored. But game is still freezing on weekly wonderballs challenge, also now lost team I was a part of. Very frustrating.
Hello and welcome to the Community @BillyWizz27
I am so sorry to hear this. Did you save your game with an account? If you saved your progress, did you use the same credentials?
First try the standard troubleshooting: Force close all apps and restart your device / Leave off at least 10 seconds / Check for any updates for your device and apps, play some levels.
If your progress is still not back and you did save your game with an account, please contact King Player Support directly from your device. They can manually restore your progress.
Hope this helps!
Oh ok
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hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…