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My game wouldn't show Kim's candy hunt and now isn't showing the tally for collecting cyn candy contest
If the troubleshooting doesn’t work @kathi1113 , what is your game ID? HERE's how to find it on Soda app. Also, on what device (make and model) do you play the game?
Hello again @kathi1113
I answered you in your other thread, and since this is a duplicate, I'll close this.
Also, please remove your email address.
Welcome to Soda Community @kathi1113
Sorry to hear this. Please try the troubleshooting:
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
Let me know if this helps 😁
Try to see if you need an update
My game isn't showing the number results for the contests like Kim's candy hunt and now for collecting the most cyn candies
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Hello fellow players I've been missing the soda race for 3 weeks now. Anyone knows anything?
Hi my 4 in a row challenge on candy crush soda saga is missing, this has been a week and a half, I've reinstalled it and cleared my cache
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
my Candy Crush Soda game is frozen. Even when I reboot te device it is still frozen.
i have lost the Facebook account that I used to login to Candy Crush Soda Saga. But the gaming account is logged in my phone now can I recover it if I want.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
