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On the events section it says "Back soon" but in the group chat I keep getting messages saying a layer has been baked and there are prizes to be collected. Why can't I help bake or collect prizes? I haven't had this problem before. Any ideas?
Welcome to Soda Community @MariH365
I am sorry about this. We have reported the issue.
Sorry for the inconvenience 😔
Hello, Soda players (and bakers!),
We’ve had to pause the Bake a Cake event earlier as expected.
We’re sorry for any inconvenience caused. As you know, our studio is already hard at work on a fix. Sit tight, we’re doing our best to resolve the problem quickly for you.
Thank you for your patience!
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⚠️May 16 status update!
👉️here
Hi everyone!
We understand your frustration with Bake A Cake not being available and have shared the feedback with the studio making Candy Crush Soda Saga.
At the moment, most Soda features is not available to all players at all times. With so many fun features in the game, we sometimes have to spread out the fun a bit. This means it's not an error if you have different features available in your game from your friends game for example. It's likely at times you will have things your friends don't have and vice versa. I understand this can be annoying though, and have provided the feedback to the studio.
But don't worry, Bake A Cake will be back in your game in the future! 😊
My ID is 14139445724
I play on a Samsung a12
I posted about having this problem, all my team are baking but for me it's not open.
My teammates all claim that we cannot access the bakery nor login to our accounts. It cannot be my app’s problem if we can chat and say it is happening to us all. App ID 2083559922
Cake hasnt baked for three days. I have completed the first in level three of the second cake for multiple times and get told " no internet connection".
I play on Windows 10 and my ID is 8706866569.
Finally am seeing the leaderboard from last weeks yellow candies. I did not win because it omitted at least three days of collecting. Is this game being played this week? I have no evidence if it is.
I thought the next detective game was starting on May 1st. I don't have that either
Hello @MimsterT and welcome to Soda community!
There have been other reports from players today regarding this issue. There might be a bug in the game but we'll know more when I hear back from community manager
In the meantime we collect gaming details in case they're needed to look into this issue.
I'm sorry for the inconvenience
The cake event will not connect for our team to play. It has been several days now. We are Team Puppy People.
Been 4 days and won't let my team bake a cake. Says a connectivity issue and are working on it. I don't believe they are doing anything about it. It shouldn't take this long. Please fix it!
I keep getting the connection error when I try to release chef's hats. I have restarted the computer multiple times and tried the other troubleshooting suggested but no success. Thanks for your help.
Same with my team…it’s been stopped on the second cake for several days and no one can bake or release chef’s hats.
These are screen shots of the issue.
Welcome to Soda Community @Hana_adamczak
Do you receive the rewards from bakery?
Please try the troubleshooting:
provided you have saved your game, log out, clear cache (not data!!) restart your device, check for game and device updates, and log in.
If the cakes has been baked, you will see the same board "Bakery opens soon"
Hello @Zuester
As I mentioned above there are no available informations about this issue at this time
If you're willing to help investigate the issue, please provide these details
Hello @Hana_adamczakand welcome to Soda community!
Players have reached out to the community in the last few hours and reported this. There might be a bug in the game but I don't know for sure since community manager is not on office at weekends. If you're willing to share your gaming details I'll be able to know more on what's going on on Monday.
I'm been having the same problem for weeks now and I'm starting to get frustrated, I've been playing this game for years now and have about had enough, please fix this issue asap...
I have problem. My bakery is closed but added points. I suppose my team plays all time. I cannot play in bakery a piece of cake. I need help.
i have had this board for a few days now and the bakery has added about 33 points.
Hello @wobberta and welcome to Soda community!
There have been other reports from players today regarding this issue. There might be a bug in the game but we'll know more when community manager is back at work on Monday
Thank you!
no worries @Kay53 thank you very much for sharing your gaming details.
they're very important since there might be a bug in the game . other players reached out to the community today but I'll be able to know more when community manager is back at work on Monday.
I'm sorry for the inconvenience😔
Btw…I didn’t put that word “stupidly” in there….sorry. Game ID is 7374747442. Thank you for your help.
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This app is going downhill lately. The bakery, the yellow candy challenge and sometimes I think they charge me and I never bought anything.
Hi I am having the same problem, it’s been over a week now and I even tried changing teams and that didn’t work,I still can’t bake but my team can, what is going on?? My device is a Samsung Note 9 and my I.d is 1030176420
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
