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There was a problem before the update, but after that everything disappeared from the game. You can only play. I don't know where I stand in the race, I can't ask for a life.
User ID 1081466105
I have an Ipone
Tank you
Thanks a lot!
I'll let you know when I have updates on the situation
The situation has not changed even after the new update.
Ipone 13 Mini
Hello @Szépségem
before reinstalling, would you share a screenshot of your map?
Also what's the make and model of your iphone?
I'll ask community manager opinion, thanks
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how to take a screenshot: https://www.take-a-screenshot.org/
Save the image on your device storage if you use a computer.
Upload the image from your device to this forum discussion. Click the icon circled in red that shows a mountain:
Unfortunately, whatever I do, nothing happens! If I delete it, a lot of my help will be wasted!
That's what I see! Everything is updated, there is storage space. i tried everything. I'll keep trying.
Hello @Szépségem and welcome to Soda community!
Do you mean all events icons and detective season theme disappeared from the map after you updated Soda app? Is this what happened?
Do you see an empty fountain with no animated Kimmy nearby on the map?
That might happen, did you try to restart the app and replay any level 3-4 times?
Additionally check all troubleshooting steps:
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
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In the game, where I was at an advanced level, I was spending 8 hours on color balls and another 7-8 hours There was an unlimited package.. I also had over 80 candies and other items, and many other things. But I created an account to save my progress, and everything is gone. I want them back, please.
Can anyone help? My Bake a Cake shows a "claim", but when I tap on it, it goes nowhere. I've tried signing out, signing back in. Don't know what is wrong. Just want to play.
Hi guys, Apologies if this has been asked before, but I just recently got back to Candy Crush Soda Saga, and it was linked to my FB account, so I didn't have any King account. I created a King account using different email from my FB account. After I unlinked my candy crush account from FB, my save data is now within my FB…
Yet again I didn't get my bonus after being on podium for 3 weeks in a row. I have a picture from yesterday when the clock was at 0 time left and it shows me on podium and having the prior 2 weeks podium finishes lit...please fix this
Stuck on 18418. Middle bear will not advance to upper playing field. This a glitch or am I doing something wrong?
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
