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There was a problem before the update, but after that everything disappeared from the game. You can only play. I don't know where I stand in the race, I can't ask for a life.
User ID 1081466105
I have an Ipone
Tank you
Thanks a lot!
I'll let you know when I have updates on the situation
The situation has not changed even after the new update.
Ipone 13 Mini
Hello @Szépségem
before reinstalling, would you share a screenshot of your map?
Also what's the make and model of your iphone?
I'll ask community manager opinion, thanks
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how to take a screenshot: https://www.take-a-screenshot.org/
Save the image on your device storage if you use a computer.
Upload the image from your device to this forum discussion. Click the icon circled in red that shows a mountain:
Unfortunately, whatever I do, nothing happens! If I delete it, a lot of my help will be wasted!
That's what I see! Everything is updated, there is storage space. i tried everything. I'll keep trying.
Hello @Szépségem and welcome to Soda community!
Do you mean all events icons and detective season theme disappeared from the map after you updated Soda app? Is this what happened?
Do you see an empty fountain with no animated Kimmy nearby on the map?
That might happen, did you try to restart the app and replay any level 3-4 times?
Additionally check all troubleshooting steps:
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
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Just hopped back into the game after a bit of a hiatus, when did the new sound effects come in? Any way to switch between the new and the old?
I want to play my game. This is mean
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