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I’m playing this game candy crush soda on my computer and I play for a while and then the screen black screen comes up and it won’t go back to my game. I have to sign out
Welcome to Soda Community @Vthomas
I am sorry to hear this. Sorry for the late reply.
Did you check for game and device updates? You could try general troubleshooting:
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly.
Or find help in this guide 👉 HERE
Hope this helps 🙂
Hello there! @Vthomas and @MargieD105 👋😊
Welcome to Sweet King Community! 👑
Don't worry! Let me tagging @Pitty_Kitty @Yosca who are Soda Moderators helping Soda Players around Soda Community! 😉
If you want to ask this game question, please click and ask on Candy Crush Soda Support Area here next time! Thanks! 👇🙏
I’m playing mine and it goes to get more moves. It goes to a black screen and I can’t get it to come back on. I have to go out and then come back in again.
Mine keeps saying not connected to internet. I don't know whats going on
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
