🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
When are you stopping us from losing all 5 of our boosters at once?
Answers
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Welcome to Soda Community @hotchoco26
Do you mean something went wrong with your purchase? If so, please contact King Player Support as the Community cannot handle purchases due to personal info.
If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:
- Tap on the blue gear
- Tap on the ? mark
- Tap on “My Purchases“
- Choose and tap on a topic that is closest to your question/issue
- Scroll down to the bottom and tap on "Contact Us"
If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find
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Or do you mean Rainbow Streak? @hotchoco26 Once you lose a level you lose all 5 bottles 😔
I have the same way of losing my streak since Rainbow Streak was introduced.
There are players who don't lose all 5 bottles of their Streak, and the Game Studio is constantly tweaking and testing features and player feedback is important. Sometimes test groups are changed and it is possible that your Rainbow Streak will be changed one day. In any case, I would be happy to forward your feedback.
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Yes, please forward my feedback! We play to enjoy the game and it takes consecutive wins to get all 5. If I don’t beat the next level I want to lose one (1) not all 5 of them like it use to be. This has gone on too long! When the game becomes not fun, that’s when people stop playing!
