Can't shoot target on bear in gum

I have 17 hours left to free my bear, I have 1 target left and it won't let me shoot it even though I have enough shots, it just keeps loading, and the picture of my prizes from Batula is a sold pink square.

Something really wrong with the app.

I have already tried logging off, signing out, turning off my phone and restarting it and then I uninstalled the app and reinstalled and still there's issues.

Help urgently please fix the app.