Pink boxes

Andres-2 · June 2023

Today came out a new update of the game, they returned the boxes and I did the basic steps.

Versión

Yosca · June 2023

I've had this before, both in CCSS and CCS. A CM advised me, when I saw the pink blocks that I should force close the app, reboot device and log in.

I did that and after that I didn't see any more pink blocks. You could also try this when you see the pink blocks again.

Thanks for reporting! 🤗

Andres-2 · June 2023

Fixed the issue with a new version of the game.

Shina04 · June 2023

Please contact community support team

Yosca · June 2023

I've had this before, both in CCSS and CCS. A CM advised me, when I saw the pink blocks that I should force close the app, reboot device and log in.

I did that and after that I didn't see any more pink blocks. You could also try this when you see the pink blocks again.

Thanks for reporting! 🤗

Andres-2 · June 2023

Fixed the issue with a new version of the game.

Shina04 · June 2023

If we force stop the app. Will boosters will be gone?

Yosca · June 2023

We got an update. The Studio has found the problem and it will probably be fixed tomorrow 🙂

Shina04 · June 2023

Thank you

macfreegle · June 2023

Tried force stop and reboot but no change, found I had to remove the app and reinstall

Best Answers