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Level 1
Welcome to Soda Community @Elffie2704
Sorry to hear this, I havenβt seen other reports.
Please check for game and device updates and clear the cache.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataβοΈ)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data