Booster

MemphisChris · June 2023

When you win a booster for say 10 minutes it starts before you get into a level? I just had it happen twice

Pitty_Kitty · June 2023

Hello @MemphisChris and welcome to Soda community 😀

As soon as you hit "claim" button and you receive the booster, the countdown timer of the booster starts even if you haven't played any level yet

Hope this helps

chananya · June 2023

Hi,i reinstall the game,because i think there a problem with..bake a cake...after it,i saw that all my boosters that i colected ..gone away...

Is that any way to get it back?

I played here,10 years...

Thanks.

Chananya

Pitty_Kitty · June 2023

Hello .@chananya and welcome to Soda community!

I'm sorry to hear that. Yes, losing boosters is a downside to reistalling the app as their data are saved on device storage only and not King servers like progress and gold bars.

In case you lost purchased items, you may contact King Player Support to ask for a refund. As far as I know, items won for free are not refundable but you may try asking if some compensation is possible.

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Player Support from the game to report Purchase issues!