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connection possible to send lives but not to receive them. What's wrong with this new feature
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ok thanks for your answer
Hello @rizla_rizla ! 🙂
As far as we know the majority of players has the new version of Social Hub but a small group doesn't which means someone may still be able to use Teams feature and ask for lives there.
This is not unusual per se, when Soda developers roll out new features to players, there's always a group of randomly selected players who do not have the new feature at that moment.
thanks for your answer.
How can we with the new social corner ask for a life like before?? A priori it is still possible for some players. Look at my screenshot
Appreciate your answers @rizla_rizla ! Thanks for your help 🙂 I'll forward all the infos to community manager so this issue can be investigated.
Community manager is not at work at weekends, so hopefully I'll have some news about this issue on Monday 🙂
Appareil utilisé : PC Acer Aspire ES1-523
Windows 10 version famille
User ID : 1115227894
Social hub est la seule fonctionnalité affecté par cette erreur de connexion
Je n’ai pas de message d’erreur de connexion rouge
Version de l’application soda est : 1.246.200.0
thanks for sharing a picture.
Can you confirm if you still see that message after checking the steps I shared above?
Also, could you answer these questions, otherwise we can't help you further 😅
Thanks
sometimes it's ok and other times it's a connection error??
Hello @rizla_rizla and welcome to Soda community!
I'm sorry to hear that, are you still experiencing this issue? when did this start?
Does this issue persist after checking troubleshooting steps?
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