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Missing buttons on the left
Hi, I don’t know why but I only see two buttons on the left side of the screen and I think that I’m missing other buttons. I made an account for this game a few days ago. Here’s a screenshot of what I see btw.
I really hope that a solution can be made soon so that I can play the adventure season :)
Best Answer
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Welcome to Soda Community @jting
Did you check for game updates? You may not have all features. In order to be able to play the various features and events without problems, groups are sometimes split that can or cannot play a certain event. Read more 👉 here
So please check for game and device updates, clear your cache * and make sure you have at least 2GB of free memory.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If Season Adventure Quests doesn't appear, we'd like to know what device you're playing the game on. (Make and model) We also need your Game ID, 👉 here is how to find it.
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Answers
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Welcome to Soda Community @jting
Did you check for game updates? You may not have all features. In order to be able to play the various features and events without problems, groups are sometimes split that can or cannot play a certain event. Read more 👉 here
So please check for game and device updates, clear your cache * and make sure you have at least 2GB of free memory.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If Season Adventure Quests doesn't appear, we'd like to know what device you're playing the game on. (Make and model) We also need your Game ID, 👉 here is how to find it.
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Thanks for your reply,
I checked and found no game updates, as well as device updates. I also have more than 2 gb and cleared the cache on my phone. However, adventure season quests still don’t appear on the left side of the screen.
I’m playing the game on an iPhone 12 and my game ID is 14461115774 I believe.
Once again I hope that my problem is fixed soon 👍
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Oh that’s a shame 😔
Well thank you for letting me know, I hope that the next event will appear in my game, but if it doesn’t then I won’t be sure why it’s the case and I’ll let you know about it
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Actually never mind, I now have adventure season chapter 2 on my screen so I’m sorted 👍
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