Need a Helping Hand? 💭
Got a game question or need help? This is the place to ask!
Usually you get the option to sign in with Facebook and I’m not even getting that option any reason why?
I have just tried to load the game on safari and I took a screenshot. The website I clicked on was apps.facebook.com this has worked perfectly, as you can see in the photo the picture from Facebook, so why isn’t it working on the app? It’s weird
If I was to delete the app and then reinstall it would I lose all my game data?
I’ve deleted no data I’ve logged in to Candy Crush with no problem and candy crush friends, always get the option to sign in with Facebook but for some reason there is no option with Candy Crush Soda and this is only recently, changed about a week ago.
If your progress is saved on your Email/Facebook account it will not lost, but if you delete your apps or apps data your Stored lives, Boosters will be gone.
Can you give me screenshot?
Hi, I have open the game on my phone (iPhone) and it works just fine. So for some reason there’s something wrong when I play on the iPad, any idea?
What type of problem are you facing when you play on the ipad?
For some reason I am able to play Candy Crush Soda on the app on the iPad, and also play on my iPhone at the same time and this should not be possible. The game is not syncing with each other my iPad and iPhone are different and they should not be, I’ve never had this problem before. If you look at the boosters I have on the first photo it’s different with the iPhone screenshot, also my profile picture is different. When I open the iPad I do not get the option to connect to Facebook i’ve not had this problem before it’s only been like this for about a week. I’ve done nothing different with any settings on my iPad, it’s a real strange one. Are you just somebody who is trying to help? or are you actually King’s technical support?
@Pitty_Kitty See this