New update
Answers
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Your only help is to contact the Help Desk.
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Hello @skipabbi and welcome to Soda community 😀
Features can be temporarily missing after updating the app, they should appear after helping the game reconnect to servers.
Try to close app - clear cache - restart device- open app - play a few levels to reconnect
Alternatevely check all troubleshooting steps:
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
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My game will not work and I do not see any place to update it. It's been a few weeks and I'd like to know if it is coming back please.
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