Why did l not receive my prchases of $17.99 plus tax??

Question

I did not receive my purchase of $17.99 plus tax...Why??

Pitty_Kitty · Answer

Hello @Dusty1234  and welcome to Soda community!

Sorry to hear about this. Community forum can't handle purchases issues as they contain sensitive infos of the player.

⚠️ If you didn't receive any of the items you purchased, then asking for a full refund would be your best choice.

Please read 👉️HERE for more directions on how to ask for a full refund.

If you need further assistance, contact King Player Support (customer service):

* How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Player Support from the game to report Purchase issues!