Why does my Rewards Pass keep resetting before time is up so all levels can't be completed?

Hello @ldelgrande @CastleBooBoo @Kimmer11 and welcome to Soda community!

I'm sorry to hear about this. I'll send a problem report to community manager to have this looked into.

In order to do so, please provide these infos:

• version of Soda app currently installed in your device (please check for Soda app first and install the update if there's an available update for Soda)
• make and model of your device
• player ID number. Visit this page to read how to retrieve it from your Soda app

Thanks

Hello @ldelgrande

thanks for sharing your gaming details. I'll forward a report to community manager to find out what may be wrong here

Hello @ldelgrande

thanks for sharing a picture. I don't have updates yet but I'll pass this on to send a reminder

Is your Soda app updated to version 1.253.1?

Thanks