Candy Crush Soda Saga

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Candy Crush Soda Saga

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Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
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Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

Cannot bake a cake

I cannot bake a cake on tablet. Just says event coming soon and yet it is happening with other team players. Does work on computer but not used for games. I started to bake on iphone then it was over half way through first level. Have tried everything in support discussions

Now I also am not receiving boosters when passing a level.

At this stage very frustrated and not happy.

Accepted answers

All comments

Noey30

I cannot access the cake either, team chat says that it is active!

mshacksaw

Having same issue! Can no longer bake a cake!

SueJH

That part of the game does not now work on my computer. Just had a look. This is now happened on all totally different devices.

Cheers Sue

SueJH

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2659110#Comment_2659110

Hi.

First off the boosters I was talking about was when you win a rainbow streak to first game in level. That is ok, all back.

The only device I can play bake a cake, which I do not use very often is my Computer. My tablet which I have had no problem with before and my Iphone13 will not bake a cake. I have checked everything you suggested steps and even uninstalled and reinstalled. But no luck.

King ID 1204750248. On tablet, app details version 1.244.3

Tablet is Galaxy Tab S3 model SM-T820

Pitty_Kitty

Also please provide more details in case this needs to be further investigated

which device do you use to play Soda? Make and model of your tablet please
what's the latest version of Soda app installed in your device? It depends on the device you use, you can generally find this info by visiting device settings, apps settings, Candy Crush Soda Saga, read app version infos
what's the latest version of device software version?
what's your game ID number? here's on how to find it

Thanks

Pitty_Kitty

Hello @SueJH and welcome to Soda community!

the game works fine on all devices except tablet?

also which boosters when passing a level are you referring to?

Since I don't know which steps you've already tried, please check troubleshooting steps in your tablet and let me know if the issue still persists

Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app?

If you don't see this kind of error message, please go ahead and:

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Pitty_Kitty

Hello @SueJH and welcome to Soda community!

the game works fine on all devices except tablet?

also which boosters when passing a level are you referring to?

Since I don't know which steps you've already tried, please check troubleshooting steps in your tablet and let me know if the issue still persists

Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app?

If you don't see this kind of error message, please go ahead and:

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

Pitty_Kitty

Also please provide more details in case this needs to be further investigated

which device do you use to play Soda? Make and model of your tablet please
what's the latest version of Soda app installed in your device? It depends on the device you use, you can generally find this info by visiting device settings, apps settings, Candy Crush Soda Saga, read app version infos
what's the latest version of device software version?
what's your game ID number? here's on how to find it

Thanks

SueJH

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2659110#Comment_2659110

Hi.

First off the boosters I was talking about was when you win a rainbow streak to first game in level. That is ok, all back.

King ID 1204750248. On tablet, app details version 1.244.3

Tablet is Galaxy Tab S3 model SM-T820

SueJH

That part of the game does not now work on my computer. Just had a look. This is now happened on all totally different devices.

Cheers Sue

mshacksaw

Having same issue! Can no longer bake a cake!

Noey30

I cannot access the cake either, team chat says that it is active!

WHY IS BAKERY ALWAYS CLOSED??
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Al re ingresar me da como que arranco con partida perdida
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Game not loading
my game will not load. It gets to a certain point and just stops. Please help.
Why does my screen freeze up when I am playing ?
why does my screen keep freezing up? It is annoying and I am ready to delete playing

Welcome! 👋

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Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

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