How do I get an answer on my question?

Freddy_Vermeulen · March 2016

I have asked an question. But did NOT get an answer from King. Maybe it is not coming through but we are the people who are paying your bills. I think, I should get the media involved and tell how it really goes before any more people put there money in.

Tony_Mc · March 2016

Hi Freddy,

Welcome to King Care, our community site.

Have a look around and also please check this section https://care.king.com/en/how-it-works

All posts and questions are coming through and are getting moderated ;-)

So far, this https://care.king.com/en/candy-crush-soda-saga/having-trouble-with-candy-crush-soda-saga is the only question I see from your end. It has been answered by another player and you thanked the player for helping you.

I hope you continue to enjoy playing our free games Freddy!

Freddy_Vermeulen · March 2016

Hi Freddy,
Welcome to King Care, our community site.
Have a look around and also please check this section https://care.king.com/en/how-it-works
All posts and questions are coming through and are getting moderated ;-)
So far, this https://care.king.com/en/candy-crush-soda-saga/having-trouble-with-candy-crush-soda-saga is the only question I see from your end. It has been answered by another player and you thanked the player for helping you.
I hope you continue to enjoy playing our free games Freddy!

An other player gave an answer but not the solution. An other player is not someone from King. But anyway thx for the reaction although I still have the problem. And will stop playing until there is a reaction that solves my (our cuz more player have this problem) problem.

How do I get an answer on my question?

Answers

Categories