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Loss of unlimited lives after update

Just_Me-2
Just_Me-2 Posts: 296
in Support

I had 24 hours of earned unlimited lives but after performing an update about 15 minutes ago it vanished. This is very disheartening. Please kindly reinstate. Thank you.

«1

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

  • Andie_Meira
    Andie_Meira Posts: 1

    Level 1

    Hi. The same thing happened to me. My 23 hours and something just disappeared. How can I get them back?

  • Just_Me-2
    Just_Me-2 Posts: 296

    Hi. The same thing happened to me. My 23 hours and something just disappeared. How can I get them back?

    You need to send a question to King Care to have someone look into this for you.
  • newsom5
    newsom5 Posts: 3

    Level 1

    Hi. The same thing happened to me. My 23 hours and something just disappeared. How can I get them back?

    I have the same question on Candy Crush Soda
  • newsom5
    newsom5 Posts: 3

    Level 1

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

    I'm having the same issue - how do you get your lives back?
  • Graeme_London
    Graeme_London Posts: 96

    Level 3

    I also lost my unlimited lives after phone app update

  • Just_Me-2
    Just_Me-2 Posts: 296

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

    Go to King Care, log in to your account and ask your question of "lost lives" so that this issue can be addressed.
  • Kregg_Bassett
    Kregg_Bassett Posts: 3

    Level 1

    i had the same thing happen on my tablet , what can i do ?

  • Just_Me-2
    Just_Me-2 Posts: 296
    edited April 2017

    i had the same thing happen on my tablet , what can i do ?

    Go to King Care, log in to your account and ask your question of "lost lives" so that this issue can be addressed.
  • Christina_Cox
    Christina_Cox Posts: 4

    Level 1

    I'm having the same issue!!! I've sent an email & it directed me to here where I've posted two questions on my page still no reply

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