Lost all my boosts
Answers
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You can choose to see the glass as half empty instead of half full. At the end of the day you can play without ever spending a dime if you don't want too, but if you do so you also cannot expect the same level of service as someone who does spend money, that's just how business works.
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That's my point, you're not a customer if you don't spend money, you're a consumer. When you become a customer you can expect customer service from a company, it's that money that enables a business to hire and pay for their employees that give you service.AND maybe if all customers were treated better, they'd all spend more money...