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Lost all my boosts

Kate_Pugh
Kate_Pugh Posts: 5

Level 2

I sync'd on Facebook so when I moved to my new device I didn't loose progress but I lost all my boosters that I have earned. Can I get them back?

Answers

  • StuckInATree
    StuckInATree Posts: 4,755

    You didn't lose them, they just don't sync along with progress and gold and so don't transfer over. It's only with purchased items that you can get them credited to a new device.

  • Kate_Pugh
    Kate_Pugh Posts: 5

    Level 2

    This seems like a punishment for not spending money with you! I spent time to earn all of these and I don't see why this would be the case. Make me want to quit playing King games all together and spread the word about this shady business.

  • StuckInATree
    StuckInATree Posts: 4,755

    You can choose to see the glass as half empty instead of half full. At the end of the day you can play without ever spending a dime if you don't want too, but if you do so you also cannot expect the same level of service as someone who does spend money, that's just how business works. 

  • Kate_Pugh
    Kate_Pugh Posts: 5

    Level 2

    edited April 2017

    Not something that was made clear from the start though and its not like im asking for something free- i paid with time- crystal clear how things are done now...

  • Kate_Pugh
    Kate_Pugh Posts: 5

    Level 2

    AND maybe if all customers were treated better, they'd all spend more money...

  • StuckInATree
    StuckInATree Posts: 4,755

    I get what your saying but a business cannot pay it's employees with time.

  • Kate_Pugh
    Kate_Pugh Posts: 5

    Level 2

    They also, for instance don't take away vacation you earn over time.

  • StuckInATree
    StuckInATree Posts: 4,755

    AND maybe if all customers were treated better, they'd all spend more money...

    That's my point, you're not a customer if you don't spend money, you're a consumer. When you become a customer you can expect customer service from a company, it's that money that enables a business to hire and pay for their employees that give you service.
  • StuckInATree
    StuckInATree Posts: 4,755

    They also, for instance don't take away vacation you earn over time.

    Do you have a contract with King to play their games?

Hey! Would you like to give us your opinion?