problems
Szépségem
Posts: 30
Level 3
On iPhone, the cookie simply exits the game during the game. This makes me lose the progress of the game.
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Answers
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Hello @Szépségem
I don't think I understand you correctly. Can you clarify something more? Do you mean the game closes while playing?
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Yes, exactly.
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Sorry for that@Szépségem 😔 I just had the same experience on my iPad when I was playing Kimmy's Arcade and lost my free play 😕. I'll have to wait for my next free play.
What you can do (I did this too, but didn't do a reinstall) is follow the steps in the thread below 👇. Hopefully that will resolve the problem.
👉 My game on Apple device is crashing/freezing
If the problem persists, please let me know.
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