What's happening in Soda in June? 🏖️🏹
🎧🏆 Participate in the Soda Audio Challenges and win prizes! 🌟
📸👀 Soda is now on Instagram!
🏆🏖️ Soda Summer Season is here!
🎉🥳New Accessibility features are coming to Soda!
🏆🏹 Give your feedback on the Soda Cup!
Soda Cup Feedback Thread!
🎧🏆 Participate in the Soda Audio Challenges and win prizes! 🌟
📸👀 Soda is now on Instagram!
🏆🏖️ Soda Summer Season is here!
🎉🥳New Accessibility features are coming to Soda!
🏆🏹 Give your feedback on the Soda Cup!
Soda Cup Feedback Thread!
Daily bonus Boosters are not being rewarded
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Answers
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Hello @Furmomma @leahr and welcome to Soda community!
I'm sorry to hear that. I'm happy to pass on a report to Soda Studio
Does this issue persist after checking troubleshooting steps?
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
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If the issue still persists, please share more infos:
- which version of Soda app is installed in your device?
- what is the make and model of your device?
- what is your game ID player number? Here's how to retrieve it
thanks