Soda app freezing when accessing Profile.
Answers
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Hello @Trnava and welcome to Soda community!
thanks for reporting. I just noticed it on my Windows app too.
After 3-4 of restarting the app, I'm able to access my profile.
Did you try to launch your Soda app but wait for 1 minute before clicking profile button?
Is your Soda app able to display your profile page?
If it is please retrieve your game ID number after clicking twice on the King logo at the top and let me know. This way I can forward a problem report about the lagging and freezing 🙂
Additionally would you please share the make and model of your computer?
thanks
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@Pitty_Kitty , thank you. However, your suggested fix does not work - tried to restart multiple times and waited more than a minute before hitting the Profile button that froze the app.
From this screen
I get this after hitting Profile when it freezes:
So can't retrieve the game ID.
My laptop model is HP Pavillion x360 convertible, runs on Windows 10. I have more almost 3 gigabytes of free disc space.
Thanks again for any further recommendations.
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@Pitty_Kitty , when do you think it would be reasonable to expect any response from CM? My issue has been raised to your and their attention while ago. Appreciate any assistance you can provide. It is becoming really frustrating to deal with this issue for so long. Thanks.
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