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Bake a cake
amb722
Posts: 5
Level 2
in Discussions
Why is the play button grey? It became grey right before I got to the last level to finish the cake.
2
Comments
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Hello @amb722 and welcome to Soda community
This is issue is known and as of now Soda Studio is working on it π
Under Investigation: The Bake a Cake button is greyed out and I can't play - King Community
We've been informed the fix will be released with an update in April
I'm sorry for the inconvenience
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If you want to get your cake rewards before it expires, you could provide your team code and name, maybe someone could help you, of course your team must have vacancy.
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Ok, our team is Amusing Swans #303910952. We have a day & 1/2 to complete to get the 2 lollipops. If it isnβt fixed befor the game expires will you credit the 2 lollipops?
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Hello @amb722
Soda Community forum doesn't handle refunds, I'm sorry. You would need to contact costumer service from Soda app to ask if a compensation is possible in this situation π
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings (gear icon)- click "?" Icon- select any topic and subtopic- scroll down the page and click "contact us". Select topic "events or features issues", select subtopic "I didn't receive my reward". Fill in the form and send.
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I am sorry for not searching for your team. Maybe your team code is wrong.
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This is my team
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Oh, no.
The last digit is 1 not 2. You had provided a wrong team code on previous post. As the search function is not working very well at the game, so I cannot find you by name. If you could have provided an accurate team code before the cake expired, I can saved your team from the grey button issue and let your team get the rewards you deserved. It is very pity!
You can get more information from my thread
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