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Why is the play button grey? It became grey right before I got to the last level to finish the cake.
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Oh, no.
The last digit is 1 not 2. You had provided a wrong team code on previous post. As the search function is not working very well at the game, so I cannot find you by name. If you could have provided an accurate team code before the cake expired, I can saved your team from the grey button issue and let your team get the rewards you deserved. It is very pity!
You can get more information from my thread
This is my team
I am sorry for not searching for your team. Maybe your team code is wrong.
Hello @amb722
Soda Community forum doesn't handle refunds, I'm sorry. You would need to contact costumer service from Soda app to ask if a compensation is possible in this situation 🙂
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings (gear icon)- click "?" Icon- select any topic and subtopic- scroll down the page and click "contact us". Select topic "events or features issues", select subtopic "I didn't receive my reward". Fill in the form and send.
Ok, our team is Amusing Swans #303910952. We have a day & 1/2 to complete to get the 2 lollipops. If it isn’t fixed befor the game expires will you credit the 2 lollipops?
If you want to get your cake rewards before it expires, you could provide your team code and name, maybe someone could help you, of course your team must have vacancy.
Hello @amb722 and welcome to Soda community
This is issue is known and as of now Soda Studio is working on it 👇
We've been informed the fix will be released with an update in April
I'm sorry for the inconvenience
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Hi everyone, I'd like your help. On December 17th, I purchased 10 bars. The payment went through after two days. I have the receipt, but to date I haven't received the 10 bars. What can I do?
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