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I am purchasing rewards and 3 times I have not received fully amount of bars

jayesh1966
jayesh1966 Posts: 1

Level 1
in Support

a friend of mine told me to register and complain, I have purchased 250 bars 3 times in the past 3 weeks and not received

Flag · 1Helpful Sweet Love Haha

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited April 14

    Hello @jayesh1966 and welcome to Soda community!

    I'm sorry to hear this happened.

    I don't know if this is the case here, but the game doesn't support PIX payment method. Read more infos HERE

    Reporting a purchase issue and asking for refund are important. However this forum doesn't handle refunds because they involve sensitive infos of the player.

    Please read 👉️HERE for directions on how to ask for a full refund.

    Good Luck

    Flag · 1Helpful Sweet Love Haha

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