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Hi, I’ve completed 1000 levels on candy crush soda saga, to get the reward of £51.85, but my progres

Scuttlebunny
Scuttlebunny Posts: 1

Level 1

Hi, I’ve completed 1000 levels on candy crush soda saga, to get the reward of £51.85, but my progress is showing as only 795 levels, I don’t understand why ? How can I retrieve the levels and get my prize money please ?

Answers

  • Yosca
    Yosca Posts: 17,863

    Welcome to Soda Community @Scuttlebunny

    I am not aware that you can get a reward for completing (1000) levels 🤔.
    Probably King's servers were unable to register that you completed levels. To reconnect to the servers, please log out, check for updates, restart your device and log back in. Then replay a few levels.

    Hope it helps 🙂

  • DieOmimi
    DieOmimi Posts: 41,685

    Hi @Scuttlebunny warm welcome to our community at Candy Crush Soda Saga.

    Please check out our article on in-game progression in the Help Center: https://kingcare.zendesk.com/hc/en-us/sections/360000116825-My-Game-Progress

    Select the tab for the platform you're playing on. I hope the instructions help you to restore your correct progress.

    I've never heard of your reward of £51.85 offering anything like this in the game. Please contact the provider who promised this reward.

    Have a nice day. 🌺

  • ambikamani
    ambikamani Posts: 2

    Level 1

    I finished 1600 leaves but still I never get any reward why

  • Yosca
    Yosca Posts: 17,863

    Welcome to Soda Community @ambikamani

    What kind of reward do you mean?

    Which game are you referring to?

  • Yosca
    Yosca Posts: 17,863

    Hello again @Scuttlebunny @ambikamani

    Is it possible that you play the game via Tester Buddy? This is not a King app, so if you miss any rewards you receive from Tester Buddy, you will need to contact Tester Buddy.

  • GanttMayaK
    GanttMayaK Posts: 94

    Level 3

    Hello, I've finished around Level 1000 but unfortunately, I didn't get any awards.

Hey! Would you like to give us your opinion?