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Didn't receive rewards from winning 3 weeks in a row on weekly contest ????

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Farmhouse67
Farmhouse67 Posts: 13 Level 2

Didn't receive rewards from winning 3 weeks in a row on weekly contest ????

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  • DieOmimi
    DieOmimi Posts: 37,899 Friends Moderator
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    Hi @Farmhouse67 warm welcome to our community at Candy Crush Soda Saga.

    Thanks for reporting this!

    The studio is aware of this issue and are currently looking into it, if you can let us know your Player ID. We can send it to them for them to look at as well!

    Have a nice day. 🌺

  • Yosca
    Yosca Posts: 15,320 Soda Moderator
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    Welcome to Soda Community @Farmhouse67

    Sorry about this! 
    Please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly.

    If that doesn’t work please contact King Player Support. If you happen to play on a mobile device or Windows app, you can contact directly from the device:

    • click on the blue gear
    • click on question mark
    • click on “technical and connection issues”
    • click on “thanks for reaching out”
    • scroll down to “contact us” select topic “events or features issues” subtopic “I didn’t receive my reward”

    If you don’t play on Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here  is how to find it.

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