Candy Crush Soda Saga

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Candy Crush Soda Saga

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Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
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Shipmates

I have lost my ability to play Shipmates, however I am still being used for my friends as I pass levels of my own. Why did I lose Shipmates? I play frequently and have many friends that play frequently as well, so it was very helpful to me! Please explain and bring it back!

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smessyrn

Thank you very much for the assistance. I did those things without luck, but my shipmates returned this morning. However the duration is only a little over a day instead of the 6 day run that it usually is. Is this a permanent change or will it come back as previously scheduled?

smessyrn

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3058578#Comment_3058578

my Shipmates game returned this morning as well, however the duration is on a little over a day. Why is it not a 6 day run like before?

DanishWolf

My Shipmates game returned as of this morning when a new game day started. I hope yours have returned now too.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/449830/shipmates

Hello @smessyrn

I already reported it, but haven’t received an answer yet, sorry. Did you check you have the latest updates? Also, please try troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

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Accepted answers

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Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/449830/shipmates

Hello @smessyrn

*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

DanishWolf

My Shipmates game returned as of this morning when a new game day started. I hope yours have returned now too.

smessyrn

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3058578#Comment_3058578

my Shipmates game returned this morning as well, however the duration is on a little over a day. Why is it not a 6 day run like before?

smessyrn

4 in a row missing on candy crush soda saga
Hi my 4 in a row challenge on candy crush soda saga is missing, this has been a week and a half, I've reinstalled it and cleared my cache
Lost my account
i have lost the Facebook account that I used to login to Candy Crush Soda Saga. But the gaming account is logged in my phone now can I recover it if I want.
How do i contact customer support?
How do I contact customer support?
extra lives
I play my five levels, it shows I will get five extra when it goes fishing. And them it only gives me 1 extra lives life.
I logged in using Facebook
when I did login using facebook I ve lost my 24 hours boosters

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Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

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