Lost paid and earned candies

Question

I had to get a new Samsung s24. I signed in with my Facebook.  It remembered the level but I lost all of my inventory. Please reload them. Why else do I allow you to track my use with an account?

Yosca · Accepted Answer

Hello @gfranks63

Boosters, Extra Lives, and Extra Moves are not saved on King’s servers; they are saved locally on the device in which you received them. This means that, unlike Gold Bars and your level progress, they won't transfer across to your new device.

The good news is that if you still have access to the old device, everything will still be there! Why not head on back over and use up those Boosters to power through some levels before switching to your new device?

King never recommend storing too many free Boosters on your device; not only is there a chance they may be lost, but they can also affect the gameplay.