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Have you tried changing browsers (e.g. Firefox) to check if this makes any difference?
What is your Player ID? How to find your ID on Facebook site click here
Thank you! Letโs try to find out.
Which browser do you use? Is it up to date? Checkย thisย to find out
Does the situation stay the same when you change browsers?
Hi again! So for me to understand: youโre playing the game on Facebook and you havenโt downloaded the game app from Microsoft Store? That may be a reason that you have fewer features than when you download the game app. We also see problems more often when the game is played via Facebook. What daily challenges in Soda do you mean? ๐ค
Hello again! ๐๐
Sorry for your misunderstanding! You click on Support Page here, then you click on + icon on the below right of the page, then you click on ask a question and finally you ask what's your question/problem with this game. Then waiting for Soda Moderator / Community Manager will checking then helping and answering you for your game's questions/problems soon. ๐
Hope you can understanding soon after I explain you better! Thanks again! ๐ค
Also thank you for your helping and answering the player! @Yosca ๐ค
Welcome to Soda Community @Loesb
Please check the following:
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Make sure you have the latest game and device updates
Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.ย
Check your app permissions: When you give an app access to your Facebook account, that access expires after 90 days.ย You can check which apps are active, expired, or have been removed from your account by clicking this link:ย ย https://www.facebook.com/settings?tab=applications
You are welcome and it's very okay! It's small mistake only! ๐
Ooops ๐ thank you for spotting my era ๐
Oops! It's Candy Crush Soda Saga, not Candy Crush Saga! @PrettyBubbles ๐
Let me tagging @Yoscaย who is Soda Moderator helping Soda Players around Soda Community! @Loesb๏ปฟ ๐
If you want to ask this game question, please click and ask on Candy Crush Soda Support Area here next time! Thanks! ๐๐
https://community.king.com/en/candy-crush-soda-saga/categories/support-ccss
Hi my friend welcome to the hub community
Sorry to hear you are having this problem
I will notify your moderators who can advise you better ๐
@kiara_wael @PummyRaj @bearwithme
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Hi Soda fans! ๐ Some players have reported seeing a profile picture they didnโt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatโs happening? You may see a profile picture that isnโt yours You might not be able to change your avatar right now ๐ก Good to know: Thisโฆ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
![Photo of [Deleted User]](https://us.v-cdn.net/6030983/uploads/defaultavatar/nV0OJG1B2U0C4.jpg)
