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I’m having issues with the videos for extra help. Is anyone else having problems with the videos?
Hi @kimsuzanne1234 warm welcome to our community at Candy Crush Soda Saga.
In Candy Crush Soda Saga I don't have the feature either, I can't watch ads to gain extra moves or other benefits. However, I know the feature from other King games and appreciate it a lot. The studio divides the players into so-called test groups. A test group receives functions such as ads or the test for new boosters or events. In Candy Crush Soda Saga I was never in the test group for ads, but I was able to test some events before it was released to all players. I can only recommend that you always keep your game up to date. Maybe you'll be in a test group for ads or other nice things at some point.
Have a nice day. 💦
mine disappeared completely. I can’t watch a video to get free moves anymore. What happened?
Welcome to Soda Community @JMAC10313
I’m sorry about that. What issues do you have?
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
