Candy Crush Soda Saga

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Complaint

fix your *Edited by CM* videos you give us for added bonuses, both venom motor ports and the sewing room freeze half the time causing you to lose your bonus item all the while making you still wait out the *Edited by CM* timer before you can close the video to go back to gameplay! The only other solution is simply leave the game or reboot and that sucks!

*Edited by CM: Hold on a bit! Please remember to be sweet and kind - Our House Rules

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All comments

TonyGallone

done all of that to no avail. Tried complaining directly to the ads saying not to show me those two still get venom motor sports every time and still freezes drives me insane. Love your game hate your damn ads.

Yosca

Hi there @TonyGallone

Sorry to hear that you have ads problems. Please check the following:

Restart the Game: Sometimes, restarting the game can clear any temporary glitches.
Update the Game: Ensure your game is updated to the latest version.
Clear Cache (Android):
Go to Settings > Apps > The game > Storage > Clear Cache.
Clear Cache (iOS):
Go to Settings > General > iPhone Storage > The game > Offload App.
Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account. Boosters and lives might be lost!
If nothing helps, please Contact Support: scroll down this page to “contact us”

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