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Game keeps freezing and there seems to be no support. Where’s support?
Hi there @propel9 I am sorry to hear this.
Please visit this Help Center article about the freezing: Technical & Connection issues Select your device type at the top (Android, iOS, Windows, Amazon) scroll down and find topic "why does my game freeze"
Hope this helps 🙂
Hi Welcome to the Sweet Soda Community
Try following steps
Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
If don't work please mail player support area contact us mention your game I'd and fill problem details
Thank you for joining us, have a great day 😊
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
