Where did my progress go???

Donna_Olender · September 5

I am on level 2905. 22bonus's saved up, plus 4 of 5 jugs!! I added my name to my avitar just now. Go back to my game and it says "2905" however, no bonus's showing on the left!!! Back to I bonuses jugs, and I find myself starting at the beginnig again!!! Grrrr! Been playing Candy Crush for 20 years, and this game "Candy Crush Soda" for about 3 months. My money is down the drain, AGAIN!!! I have always been really nice, kind, and patient with the problems I have encountered these years, not today I have had it. 😫

Palash_Sarma · September 5

https://community.king.com/en/candy-crush-soda-saga/discussion/467072/where-did-my-progress-go

Hi Welcome to the Sweet Soda Community

Please try following steps

Restart: Force close apps and restart your device.

Updates: Check that you have the latest game and device updates.

Memory: Keep at least 2GB free storage for smooth gameplay.

Connection: Use WiFi instead of cellular data.

Clear Cache:

🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache

🍏 iOS: Settings > Safari > Clear History and Website Data

If you still problem purchase please mail player support area mention your game I'd and purchase receipt here

Donna_Olender · September 6

Hi Palash,

Thankyou for your reply. I do not us cell, I use my desktop, and my work desktop, (Government} both of which have regular updates. I have been an avid player of this and Candy Crush, for many years. How ever at home I will do the above, and let you know. 😉

Donna Olender

Where did my progress go???

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