Game problems

I have asked several times for help, done as asked but there is no difference to my game I still have no king friends and just continuous levels so I can no longer compete against anyone or win a game, I even cancelled the app then reinstalled it no difference I just lost all my lollipop hammers and everything else I had accumulated, if it can’t be fixed just let me know and I won’t bother you again many thanks for trying Sheila