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Hi there @windy61
Please do not use capitals; this is considered shouting and is not allowed. You can read the House Rules.
Maybe you can elaborate more what the problem is. In the meantime try the following steps:
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Make sure you have the latest game and device updates
Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.ย
Connection: Try to connect to a WiFi connection instead of using cellular data
Clear Cache: inย Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataโ๏ธ)
โโโโโ inย iOS: go to settings - tap on Safari - tap on Clear history and website data
If you still need help, describe what you see with these details included:
WHY CAN'T I PLAY THE GAMES ?????????????
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On 12/21/25, In the Candy Crush, Soda Saga, Bake A Cake, Team Pineapple reached 825 pts. Mikey did not receive the prize. Can someone please issue the prize?
Played for 15 years. This time I started a new game and am on Level 101. I have yet to find "RocketRush" to play, as well as well as any contest??? I almost quit playing because the game wouldn't load or start with my email addy or name. Also who is "BlueElenorie"?? I had trouble getting in here due to that name coming up?โฆ
So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
how do i update my candy crush soda saga
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadnโt played the day before ( game did an update) and then I was on day 8 and it told me I hadnโt played the day before.
Not seeing 4-in-a-row in your game right now? Donโt worry, it's not a bug! ๐ ๏ธ The event has been paused for now to make space for new events and tasty surprises weโre testing out. ๐ฌโจ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio isโฆ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! ๐คฏ You might discover ๐ฌ boosters and use them freely, only to later realize they donโt magically replenish. ๐ And then there are ๐ง blockers, standing in the way ofโฆ
